Financial & Policies

Privacy Policy

The Personal Health Information Protection Act, 2004 (PHIPA) came into effect on November 1, 2004, and governs the collection, use, and disclosure of Personal Health Information within Ontario’s health care system, and the Personal Information Protection and Electronic Documents Act, which came into effect in 2001, governs Personal Information other than Personal Health Information.

For a complete overview of our Privacy and Anti Spam Code Click Here

Cancellation Policy

We understand that life is full of surprises and sometimes things will come up that may prevent you from attending a booked appointment with us, however we do require 48 hours to make any changes to your appointment whenever possible. There is a $75 administrative fee applied to your account for any missed or cancelled appointments for which we do not receive at least 48 hours’ notice. This will help us to manage our schedule and keep our focus on providing you with the best dental care possible! Please contact our office for more information.

Fees

For your convenience, we will gladly submit dental claims directly to your insurance plan.

For any outstanding fees that are not covered by your insurance provider, we kindly ask that the balance is paid at the end of your appointment.

Unfortunately, we do not accept insurance under any government social service programs, ODSP, OW, and Healthy Smiles.

The following methods of payment are accepted:

• Cash
• Cheque
• Debit
• Visa
• MasterCard